1. Booking and Reservations:

a) All bookings are subject to availability.

b) Advance booking is recommended to secure preferred travel dates.

2. Fares and Payments:

a) Fares are determined based on the selected service and class of travel.

b) Payment must be made in full at the time of booking.

3. Travel Documentation:

a) Passengers are responsible for ensuring they possess valid passports, visas, and any required travel documents including completing ICA and Malaysian Immigration requirements.

4. Responsibility:

a) Passengers are responsible for their belongings during the journey.

5. COVID-19 Measures:

a) Adhere to all health and safety protocols as directed by authorities.

b) If you do not feel well, please postpone your travel.

6. Behavioural Standards:

a) Respectful and courteous behaviour is expected from all passengers.

b) Passengers agree to be liable for any damage to vehicle they cause.